Payment Policy

Terms of use

To secure your payment

To secure your payment you must inform us of your request. We will contact you to discuss and finalize the arrangements and send you an itinerary for final confirmation You must confirm these details and pay the deposit, as discussed in your details, to Imperial Egypt by online payments ,wire transfer or Western Union are accepted.

Payment Policy

Reservations should be made as early as possible to book the desired holiday. Space on a given tour will be secured upon receipt a deposit of 25% of the full price. This payment will be 50% during the Christmas, New Year and Easter holidays and on packages including airfare.

This deposit counts as part of your final payment. Deposits can be made by online payment ,wire transfer or sent via Western Union. Payment should be received within 14 days of booking

Cancellation

Cancellation requests should be sent via emailed to provide us with written confirmation that your reservation should be cancelled.
In case you cancel your trip, the following scale of charges will be applied

Confirming the tour you should pay 25% from the total payment non refundable
Confirming any tour include flights or program you should pay, 50% of the entire tour price will be charged. non refundable
Additionally, there are cancellation fees on all domestic flights within Egypt. If you cancel a tour at any time, you will be subject to any fees according to airline’s cancellation policy.

Refunds

A refund will normally be made to the same account and using the same method used for the original payment. No refunds are possible in the event of a no show for an existing reservation.
Refunds will be done only through the Original Mode of Payment.

Children Policy
Policy 1: for packages, Nile cruises, and hotels

• Under 2 years old: free of charge.
• Under 6 years old: 25% of total tour cost for an individual.
• Under 12 years old: 50% of total tour cost for an individual.
• All children 12 or older are considered adults.
• If your tour package includes flights, an extra supplement for your child may apply.

Policy 2: for sightseeing tours & shore excursions

• Under 6 years old: free of charge.
• Under 12 years old: 50% of total tour cost for an individual.
• All children 12 or older are considered adults.
• If your sightseeing tours include domestic flights, an extra supplement for your child may apply.

Tipping

Tipping is customary for expressing one’s satisfaction with good services rendered to him by staff on duty with him. We advise you to tip as you are willing. This will be greatly appreciated by staff, but you are not obligated to do so.